Feel free to reach out to us!
Find quick answers to common questions
1. Quality or Cost-Reduction?
There are numerous models on the market touted as 'cost-effective,' appearing fancy at first glance. However, these are often machines that have been compromised in quality to reduce costs, leading to functional issues during usage. Their internal components are also designed with cost-cutting in mind, resulting in shorter service lives. Our objective isn't to blindly pursue cost reduction. Instead, we've opted to step away from the frenzied price wars and offer products at a reasonable price point without compromising on quality. Our aim is to consistently meet the daily needs of our customers with products that boast higher quality and sustainability.
2. Quality Cube Ice for Commercial Use!
This brand-new commercial ice maker provides restaurant-quality cube ice in your shop, restaurant, home, or office instead of buying ice bags from chain stores.
3. Never Run Out of Ice - Faster & More!
A powerful compressor allows the commercial ice maker to produce up to 100 lbs of ice per day. Making ice within ONLY 5-10 minutes, plus an ice chamber that holds up to 30 lbs, you will never run out of ice.
4. Self-clean - Stay Clean, Stay Healthy!
The commercial ice maker machine provides a self-cleaning function to prevent limescale and odor. Simply press the 'MODE' button to start the cleaning cycles, and ensure you can enjoy healthy and fresh ice at any time.
5. Make it Easy!
There's no learning curve here! Latest commercial ice-making technology, self-explanatory control panel, intelligible indicator lights, and internal LED light for observation, more lightweight body than other 100lbs ice makers with a smaller footprint, non-fingerprint high-quality stainless steel housing, and more. Everything for a better experience.
6. Keep Ice Longer!
A thick insulation layer and thick ice chamber wall prevent ice from melting fast. The ice retention rate every 8h is 70% at 80℉ of ambient temperature.
7. NOTE!
7*24-hour customer service and 12 months of after-sale service; Please feel free to contact us if you have any questions.
Find quick answers to common questions
Yes, all our tools are engineered for heavy-duty performance and long-term reliability.
Yes, our tools are designed with safety features and easy handling in mind.
Yes, they are tested to perform reliably in demanding environments.
Regular cleaning and proper storage are usually enough to keep your tools in top condition.
Yes, we provide compatible parts and add-ons to extend the life of your tools.
Every tool comes with a detailed user manual, and digital guides are available online.
Every KRANK tool includes a 1-year warranty, with extended options available on select products.
You can register online using your product serial number for faster support.
It includes defects in materials and workmanship under normal use conditions.
Yes, extended warranty plans are available for select tools at checkout.
Orders ship within 24 hours, and delivery typically takes 3–5 business days.
Yes, KRANK provides special pricing and packages for business or team orders.
You can reach our support team by email or phone — we’re here to assist you.
Feel free to reach out to us!
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